Return & Refund Policy
Last updated: July 24, 2026
Our Guarantee
At Nureva, your satisfaction is at the center of everything we do. We know that trying a new supplement is a commitment — to your routine, your health, and your peace of mind — and we want you to feel completely confident in your purchase. That's why we back every order with a 100% money-back guarantee, and the length of your guarantee grows with the size of your bundle. Whether you're just starting out with a single bottle or committing to a longer supply (which also includes a free gift on our 3-bottle bundle), you're covered.
| Bundle | Guarantee |
|---|---|
| 1 Bottle | 30-Day Money-Back Guarantee |
| 2 Bottles | 60-Day Money-Back Guarantee |
| 3 Bottles + Free Gift | 90-Day Money-Back Guarantee |
This return policy is a voluntary service and does not constitute a statutory right of withdrawal.
How Refunds Work
If you're not satisfied, simply contact us within the guarantee period that applies to your bundle at support@nurevawellness.com, and we'll take care of you.
Damaged or Incorrect Items
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. To help us resolve the issue quickly, we may request photos or a short video. Approved cases will receive a replacement or refund.
Non-Returnable Items
The following items are not eligible for a refund:
- Requests made after the applicable guarantee period has ended
- Customized or personalized items
- Gift cards
Subscriptions
Subscription orders are eligible for our standard money-back guarantee based on the applicable bundle tier. If you wish to stop future deliveries, you can cancel, pause, or modify your subscription at any time through your account portal or by contacting us at support@nurevawellness.com. Cancellations must be made before your next billing date to prevent the next charge. Once a subscription order has been shipped, it is treated as a standard order under this Return & Refund Policy.
Refunds
Once your request is reviewed and approved, we will notify you of the approval status. If approved, refunds are issued to the original payment method within 5–10 business days. Processing times may vary depending on your payment provider. If you have not received your refund after 15 business days, please contact us.
Contact & Customer Support
Your satisfaction matters to us. For any questions, please contact:
Nureva Customer Support
Email: support@nurevawellness.com
Website: nurevawellness.com