Terms of Service
Last updated: July 24, 2026
Overview
Welcome to Nureva. The terms "we," "us," and "our" refer to Nureva. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service. Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services. Please read these Terms carefully before using our website or placing an order.
1. Eligibility & Account Responsibility
By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian. You agree to provide accurate, current, and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
2. Product Information & Health Disclaimer
We strive to display our products as accurately as possible. However, actual colors, packaging, or details may vary slightly depending on your device or display settings. We do not guarantee that product descriptions, images, or other content are free from errors.
Important Health Disclaimer
Nureva products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration. Our products are not a substitute for professional medical advice, diagnosis, or treatment. We are not doctors or medical professionals.
If you are pregnant, nursing, taking medication, or have a medical condition, please consult a qualified healthcare professional before use. Individual results may vary. Information provided on this website is for informational purposes only and should not be relied upon as medical advice.
3. Orders & Contract Formation
By placing an order, you submit an offer to purchase the selected products. A purchase contract is formed only after we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or unauthorized activity. All purchases are for personal, non-commercial use only.
4. Pricing & Payments
All prices are listed in U.S. Dollars (USD) unless stated otherwise. Prices may change at any time without notice. We accept payment methods displayed at checkout, such as credit/debit cards, PayPal, Apple Pay, or other supported providers. You agree to provide valid and authorized payment information.
5. Shipping & Delivery
Shipping times and costs are outlined in our Shipping Policy, which forms part of these Terms. Delivery times are estimates and not guaranteed. Once an order has been shipped, risk of loss or damage transfers to the customer, except where prohibited by law.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. We offer a voluntary money-back guarantee ranging from 30 to 90 days depending on your bundle, as described in that policy.
7. Subscriptions
We offer optional subscription plans that automatically deliver the product to you at regular intervals (e.g. every 30, 60, or 90 days). By choosing a subscription option at checkout, you agree to the following terms:
- Automatic renewal: Your subscription renews automatically at the end of each billing cycle. You will be charged the subscription price using the same payment method on file for each renewal.
- Pricing: The subscription price is shown at checkout before you place your order. We will notify you of any price changes before your next billing date.
- No minimum commitment: There is no minimum number of deliveries required. You may cancel at any time.
- Cancel, pause, or modify anytime: You can cancel, pause, skip, or modify your subscription through your account portal or by contacting us at support@nurevawellness.com. Changes must be made before the next billing date to take effect for that cycle.
- Failed payments: If a payment fails, we may attempt to charge the payment method on file again. If payment cannot be collected, your subscription may be paused or cancelled.
Subscription orders are subject to the same Return & Refund Policy as one-time purchases.
8. Intellectual Property
All content on this website — including text, images, graphics, logos, designs, and trademarks — is the property of Nureva or its licensors. You may not copy, reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Nureva shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount paid for the product giving rise to the claim. This limitation does not apply to liability that cannot be excluded under applicable law.
10. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, acts of war, labor disputes, supply chain disruptions, carrier delays, or governmental actions.
11. Dispute Resolution & Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms of Service, your use of the website, or any products purchased from us shall be resolved through binding arbitration, rather than in court, except where prohibited by law. The arbitration shall be conducted on an individual basis, and class actions are not permitted. This provision does not prevent either party from seeking injunctive or equitable relief where appropriate.
12. Termination of Use
We reserve the right, at our sole discretion, to suspend or terminate your access to the website or services at any time if you violate these Terms of Service or engage in unlawful or abusive conduct.
13. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.
15. Contact Information
For questions regarding these Terms of Service, please contact:
Nureva
Email: support@nurevawellness.com
Website: nurevawellness.com